1Values and IdealsWe are committed to operating our business according to a strong set of values and ideals, which guide each team member as they interact with one another and our customers.
2Commitment to ExcellenceWe are committed to delivering excellence to our closing teams and customers. Being good at our job is not a satisfactory objective. Excellent customer service is our goal and what we strive for. It is through our customers and their feedback that we get better each and every day.
3Personal and Professional Development of Every Team MemberWe are commited to the personal and professional development of every member of our team. We strive to provide them with the tools and resources they need to be successful and deliver excellence to our customers. We hope that our values and ideals will make a positive difference in the lives of our fellow team members and our customers.
4Family Business and a Business Family We are both a family business and a business family. We treat one another and our customers, like members of our own family in everything we do.
5Servant Leadership Type OrganizationOur leadership philosophy features a servant led model rather than a top down management style. Leaders in our company are resources for our team members and customers. They are always in service to those whom they lead.
6Texas Based. Locally Focused. We are proud to be a Texas based and owned business, with a Texas based workforce. In addition to being a successful business, we strive to make a positive difference in the local communities in which we serve and in the State of Texas generally. Wherever possible we use Texas based and United States based vendors rather than outsourcing them in order to provide better service to our customers and protect home grown jobs. We also encourage our suppliers to support local businesses, since that is how we started and have grown so successfully over the years.
7Accomplish a Great Mission We are committed to accomplish a great mission and that is proving that our people and time honored values are ultimately more important than the ego of team leaders and corporate profits.
8Success of the Team We are committed to the principle that the ultimate success of our team is more important than any individual within the team.
9Positive Attitude We are committed to the goal that every team member should reflect a positive attitude in all of their interactions within the team and with their clients. Our offices will be places of peace, joy and happiness for each of our team members.
10Different and Distinctive We are a different and distinctive company. We do not attempt to imitate any other company within or outside of our industry. We want our team members and loyal clients to have an elevated experience within the team and in their dealings with our team.