Escrow Team

Meet our Closing Experts.

Austin Area Escrow Team

Bobbie Lockett
Escrow Officer
Phone512-330-4180
LocationRound Rock
Bobbie Lockett

Escrow Officer

512-330-4180
Round Rock
Shelley Hill
Senior VP/Branch Manager/Escrow Officer
Phone512-382-9808
LocationWestlake
Shelley Hill

Senior VP/Branch Manager/Escrow Officer

Westlake

Shelley Hill has been involved in the title industry for over thirty years, having started in 1977 after attending Stephen F. Austin State University. She specializes in both residential and commercial transactions.

Shelley's clients appreciate her outgoing nature, her professionalism, and her prompt and efficient response to their needs. She understands the importance of helping everyone make the best impression possible.

Shelley is extremely interested and involved in her community, serving as a Director on the Board of the Dripping Springs Chamber of Commerce for five years and on the Board of the Dr. Pound Pioneer Farmstead Museum for three years, where she chaired their fundraising gala and helped it to achieve the most successful fundraising effort in more than six years.

When not closing transactions Shelley and her husband love spending time at their Hill Country home enjoying the beautiful view and entertaining. She also enjoys spending time with her son and his family, traveling and bicycling.

512-382-9808
Westlake
Samantha Conkey
VP/Escrow Officer
Phone512-222-0222
LocationAustin Northwest
Samantha Conkey

VP/Escrow Officer

Austin Northwest

Samantha is an experienced escrow officer who began her career in the title industry right after graduating from the University of Texas in 2002. Starting as the receptionist, Samantha caught on quickly and was adeptly closing transactions in less than a year.

Well known for being reliable, professional, knowledgeable, and responsive, Samantha is also extremely personable, thorough, efficient, resourceful and a great team player. With a knack for thinking outside the box, Samantha finds ways to accommodate her clients’ needs so that everyone walks away from the closing table having enjoyed a great experience. She especially enjoys participating in residential purchases and always makes sure that it’s an exciting and positive experience for the home buyer.

Samantha is experienced in a broad range of closings including 1031 exchanges, investors, commercial and residential, builders, refinance, and construction loans. She enjoys new experiences and always appreciates the opportunity to learn something new. She especially enjoys residential purchases and always makes sure that it’s an exciting and positive experience for the home buyer.

When not working, Samantha enjoys spending time with her family, which includes three active young children who love participating in basketball, soccer and flag football. She is passionate about exercising and finds running and boxing to be her two personal favorites. Samantha also enjoys traveling and a trip to Paris, France to relive her time abroad after college teaching adults English is on her future to-do list.

512-222-0222
Austin Northwest
Kay Milligan
VP, Williamson County/Branch Manager/Escrow Officer
Phone512-948-7607
LocationGeorgetown
Kay Milligan

VP, Williamson County/Branch Manager/Escrow Officer

Georgetown

The title business is in Kay Milligan’s blood. Kay is a third generation Texas title employee – her father and grandfather owned title companies in the Texas Panhandle, in Carson and Hutchinson counties. She has abstracted, examined and been a licensed Escrow Officer for 25 years.

In addition to growing up in the business, Kay has managed title companies for 2 of the nation’s largest homebuilders. She has closed everything from multi-million dollar, multi-county transactions to plain old lot sales.

Kay also spent many years as a Real Estate Broker. She has a unique ability to be pro-active and forward-thinking regarding real estate transactions. She sincerely cares about the work product she produces and the people she works with and for, her clients.

Kay and her husband, Terry, have lived in Georgetown for 21 years. They have 3 wonderful children, 2 grandchildren and a large extended family that keeps them busy in their leisure time.

512-948-7607
Georgetown
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Wende Wood, CESP
VP of Escrow/Branch Manager/Escrow Officer
Phone512-269-0265
LocationGeorgetown on University
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Wende Wood, CESP

VP of Escrow/Branch Manager/Escrow Officer

512-269-0265
Georgetown on University
Kelley Perkinson
Branch Manager/Escrow Officer
Phone512-633-7971
LocationAustin Lakeway
Kelley Perkinson

Branch Manager/Escrow Officer

Austin Lakeway

Kelley is a widely respected escrow officer who has formed many close relationships in the eleven years she has worked in the title community. She is proud to be part of an industry through which she is able to help people achieve their dreams by orchestrating their closings. She sincerely cares about every individual involved in each transaction and recognizes the significance of the emotional element when buying or selling a home or business.

Kelley’s clients find her to be calm and genuine and deeply appreciate her willingness to “go above and beyond the call of duty”. On many occasions she has been personally recognized for her efforts; whether it be going to the hospital at 10:00 p.m. to get signatures from a nurse who works the night shift, or doing extensive detective work in order to clear complicated title issues. It is to this that Kelley attributes her success - her ability to make each and every closing special!

Kelley has a wonderful daughter and step son and has been married to her husband, Keith, since 1999. She is extremely proud of her ability to juggle both a family and a career while giving them each the attention they need and deserve.

512-633-7971
Austin Lakeway
Sandy Steed
Vice President/Branch Manager/Escrow Officer
Phone512-330-4180
LocationRound Rock
Sandy Steed

Vice President/Branch Manager/Escrow Officer

Round Rock

Sandy was born in New York and moved to Texas in 1974. She spent her early years as a military brat which actually was a blessing as it taught her to adapt and make friends easily.

In 1983, Sandy got her first job in the title business typing commitments and policies and eventually worked her way into escrow. Sandy also worked in the mortgage business for a period of time as a funder and then soon returned to the title business.

Sandy has two assistants: Jennifer and Alicia. Their team is very detail-oriented and is always focused on what is best for the client. They will go above and beyond in order to make the transaction go as smoothly as possible for everyone involved. Their dedication and hard work can be seen during every transaction from beginning to end. They are highly accommodating and this can be seen in the fact that they are known for traveling to closings and/or staying after hours to ensure the clients are taken care of. Together, they have over 47 years in the title business and look forward to working with you and your clients!

512-330-4180
Round Rock
Karen Black
Escrow Officer
Phone512-256-8120
LocationCedar Park
Karen Black

Escrow Officer

512-256-8120
Cedar Park
Monica Middleton, CESP
President (Austin)/Escrow Officer
Phone512-222-0222
LocationAustin Northwest
Monica Middleton, CESP

President (Austin)/Escrow Officer

Austin Northwest

Monica Middleton is a proud second generation Austinite and graduate of the University of Texas. As a title officer, Monica brings 20 years of experience in the industry to every transaction. It is safe to say she has seen it all and has knowledge about all kinds of transactions - everything from raw land deals to billboard signs.

Monica’s attention to detail, calmness during a crisis and her in depth experience with all aspects of closing a deal including her unique expertise with title insurance rate rules and endorsements make her an invaluable resource to her clients. Her most complex transaction was a commercial loan involving 40 restaurants in more than 20 different counties.

Monica has been recognized as a top producer for many years. She was inducted into The Achiever’s Club for a nationwide company.

Monica’s life outside of work is quite busy as she tries to keep up with her husband, who is an extreme sport participant, and her three lovely boys, who eat, sleep and breathe everything sports. She is very blessed to have such a loving family with whom she spends as much time as possible.

512-222-0222
Austin Northwest
Phyllis Blackwell
Escrow Officer
Phone512-222-0222
LocationAustin Northwest
Phyllis Blackwell

Escrow Officer

Austin Northwest

Phyllis is a veteran closer with more than 36 years of experience in the title industry and has been with Capital Title since 2016. After graduating from the University of Texas in 1981 with a Bachelors of Business Administration she started her career as an escrow assistant, until 1997 when she became an escrow officer.

Phyllis was born in Austin and raised in Gonzales, Texas. She has been a resident of Austin since 1979. Phyllis feels that being brought up in a small community is one of the reasons she enjoys interacting with people at the closing table, where she always strives to make people feel at home.

Phyllis’s Business Philosophy for Closing:

  • Always be proactive in every aspect of the closing process,
  • It is extremely important to communicate with all parties involved in a closing transaction,
  • Our job is to make the closing process as smooth and pleasant as possible for everyone - seller, buyer, lender, realtor, etc.
  • “Exemplary” is an attitude and we strive to prove that at every closing,
  • It is very important to build a relationship with our customers. We want our customer to not only feel special, but to know that they are appreciated and that they can depend on us for their closing needs. We want them to feel like Capital Title is “home” and they are an extension of our business family.

In her spare time Phyllis enjoys spending time with her husband of 32 years, two daughters and three grandchildren. When time permits she also enjoys working on scrapbooking projects and attending retreats for those projects

512-222-0222
Austin Northwest
Michelle Peters
Escrow Officer
Phone512-222-0222
LocationAustin Northwest
Michelle Peters

Escrow Officer

512-222-0222
Austin Northwest
Tracy Caddell
Branch Manager/Escrow Officer
Phone512-216-6340
LocationLockhart, San Marcos
Tracy Caddell

Branch Manager/Escrow Officer

Lockhart

San Marcos

Tracy began her career in the title industry in 2006. Her previous career experience in banking equipped Tracy with extensive knowledge of the lending industry, a fundamental component of the closing process. Tracy considers customer service to be her #1 priority and she prides herself in delivering accurate and timely transactions. She believes in creating strong partnerships with her customers and is eager to provide hands on service at all times.

Originally from Virginia, Tracy made her way to Texas in 1990. She finally settled down in Prairie Lea, Texas in 2001 where she met her husband and currently resides.

In her spare time, Tracy enjoys camping, boating/fishing, going to the beach, and spending family time with her husband and two sons.

512-216-6340
Lockhart, San Marcos
Elda Telle
Escrow Officer
Phone512-256-8120
LocationCedar Park
Elda Telle

Escrow Officer

512-256-8120
Cedar Park
Cheryl Hardison
VP/Branch Manager/Escrow Officer
Phone512-640-8130
LocationRound Rock Downtown
Cheryl Hardison

VP/Branch Manager/Escrow Officer

512-640-8130
Round Rock Downtown
Suzi Bobbitt
Escrow Officer
Phone512-382-9808
LocationWestlake
Suzi Bobbitt

Escrow Officer

512-382-9808
Westlake
Kristy Smallwood
Vice President / Escrow Officer
Phone512-330-4180
LocationRound Rock
Kristy Smallwood

Vice President / Escrow Officer

Round Rock

Kristy Smallwood grew up in Corsicana and began her career in 1994, just after graduating from Sam Houston State University with a BA in English/Communications, when she accepted a position at a mortgage company where she worked on the post closing side of the transaction. The knowledge she gained in this position led her to her first job in the title industry in Tyler, Texas in 1996.

Kristy has been licensed as an escrow officer since 2000 and completed TLTA School in March, 2001. She is experienced in all areas of title including residential sales, refinances, land sales and commercial transactions, and is especially knowledge on transactions where a deceased person is in title. Kristy is recognized for her friendliness and responsiveness before and during closings. She loves helping people through the process of buying or selling a home.

When not working, Kristy loves spending time with her family and she is active in Hill Country Bible Church in Leander. She is also an avid sports fan for her son, who plays football and baseball. Kristy loves reading, and playing Dominoes with friends and she is a big college football fan - specifically of the Texas Longhorns!

512-330-4180
Round Rock
Connie Lincoln
Escrow Officer
Phone830-637-2044
LocationHorseshoe Bay
Connie Lincoln

Escrow Officer

830-637-2044
Horseshoe Bay
Devona Groneck
Branch Manager/Escrow Officer
Phone512-256-8120
LocationCedar Park
Devona Groneck

Branch Manager/Escrow Officer

512-256-8120
Cedar Park
Cheryl Sullivan
Escrow Officer
Phone512-256-8120
LocationCedar Park
Cheryl Sullivan

Escrow Officer

512-256-8120
Cedar Park
Amber Townsley
Escrow Officer
Phone512-222-0222
LocationAustin Northwest
Amber Townsley

Escrow Officer

512-222-0222
Austin Northwest
Brandi Wheeler
VP Commercial Services / Escrow Officer / Branch Manager
Phone512-827-3772
LocationDripping Springs
Brandi Wheeler

VP Commercial Services / Escrow Officer / Branch Manager

Dripping Springs

A second generation title employee, Brandi called Burnet, TX home during her adolescent and teenager years. As fate would have it, her mother worked in the industry as an Escrow Officer, which allowed Brandi to be taught the industry ropes from the inside out, day in and day out, for the first 17 years of her life. Shortly after graduating from High School, Brandi made the move to Austin to begin not only college, but what has turned out to be an extremely successful 24+ year career. She has worked in title production, training/onboarding and compliance departments. Additionally, four decades in the industry has humbly enabled Brandi to amass an immense amount of invaluable contacts and resources, the ability to think and act quickly on her feet, and the confidence to be the “calm in the storm” in the face of adversity during a transaction.

Brandi is considered to be an industry “expert” in both residential and commercial real estate respectively, where she has closed over $1,000,000,000 worth of real estate throughout her time as an Escrow Officer. Despite all of her success and accomplishments, Brandi recognizes that her formula of success revolves around her passion to “champion” customer service, operational excellence, and relationship building – three philosophies that are not only preached but practiced by her to this day. Throughout her tenured career, she has repeatedly shown the innate ability to build and foster a culture of excellence, trust, and “family” throughout her team, which has also enabled her to build a strong, loyal book of business across the state. She carries an infectious, dynamic personality with her at all times, and is as genuine and down to earth as they come – what you see is what you get!

Brandi is unique in that she is adaptable to her clients and the ever changing business trends of the real estate industry. Her dedication to her clients starts before a transaction is consummated and extends well after the closing. She understands her clients’ industries, anticipates their needs, and has a “do whatever it takes” approach to deliver an accurate and timely transaction to all parties involved. Communication, timely responsiveness, and accessibility are intricate parts of her process to deliver great customer service.

During downtime away from the office, Brandi cherishes the moments when she works in her garden at home and is able to play with, and watch, her two boys and husband practice and compete in their respective sports.

(512) 704-2210 (C)

512-827-3772
Dripping Springs
Kat Anderson
Escrow Officer
Phone512-222-0222
LocationAustin Northwest
Kat Anderson

Escrow Officer

Austin Northwest

Kat Anderson is a native Austinite who attended The University of Texas – San Antonio to study Interior Design at The School of Architecture. She was introduced to the Title Industry in 2007 and is now a Licensed Escrow Officer.

With over 10 years of experience, Kat has acquired extensive knowledge and expertise in 1031 exchanges, investors, commercial and residential transactions, as well as builders, refinance, construction loans and reverse mortgages. She radiates an upbeat, positive attitude and is always ready to take on even the most complicated transactions. Kat is recognized by her colleagues and clients as being fun and easy to talk to, confident in her abilities and a natural multitasker. Working with first-time homebuyers and assisting them in making one of the most important purchases in their lifetime is the most rewarding aspect of her career.

In her personal life, Kat is a talented musician and artist who enjoys traveling the world. She has explored Thailand, parts of Europe and Central America. She will travel to Peru to hike the Inca Trail to Machu Picchu later this year.

512-222-0222
Austin Northwest
Whitney Abel
Escrow Officer/Assistant
Phone512-269-0261
LocationLockhart
Whitney Abel

Escrow Officer/Assistant

512-269-0261
Lockhart
Tanya Pullin
Escrow Officer
Phone512-948-7607
LocationGeorgetown
Tanya Pullin

Escrow Officer

Georgetown

Tanya grew up in Houston, Texas, relocated to central Texas in 1992 and has been a proud Georgetown resident since 2000. She has watched Georgetown, Texas grow and develop into one of the most desirable cities to live. Tanya enjoyed a successful 15 year career in retail sales before entering the real estate industry in 2003. She has been in the title industry for 15 years and has worked all aspects of the business from Receptionist to Escrow Assistant, Escrow Officer, Texas Realtor, and Claims & Assignments Specialist for Reverse Mortgages.

Tanya’s customers recognize her outstanding friendliness and professionalism and her co-workers remark that she is extremely patient, honest, dedicated and loyal, as well as always being a real team player.

Tanya is experienced in builder and resale transactions from the first-time home buyer to retirement and second home purchases as well as refinances and reverse mortgages. Helping people turn their dream of home buying into reality and assisting agents with building their businesses are Tanya’s two main driving forces. She enjoys meeting new people and developing lasting friendships and actively practices “service before self”.

Tanya’s educational background includes being a graduate of Langham Creek High School in Houston, Texas. She has attended Houston Community College, Austin Community College and Stephen F. Austin State University. She earned her Texas Realtor License and a GRI Designation from Austin School of Real Estate. Tanya is also a graduate of the National Yoga Alliance of Teach Training.

When not working, Tanya enjoys spending time with her family and dogs. She especially enjoys fishing and canoeing on Lake Georgetown and the San Gabriel River as well as hiking and discovering the trails of Georgetown. She practice yoga for mind and body health and teaches a weekly yoga class.

512-948-7607
Georgetown
Barbara Williams
Escrow Officer
Phone512-284-8260
LocationAustin Lakeway
Barbara Williams

Escrow Officer

512-284-8260
Austin Lakeway
Mindee Hernandez
Escrow Officer
Phone512-330-4180
LocationRound Rock
Mindee Hernandez

Escrow Officer

Round Rock

A native Texan, Mindee was born and raised in Round Rock. She is a title industry veteran of more than thirteen years. Mindee is well-respected and known for her friendly manner, great customer service and comfortable rapport with her clients. She is extremely detail-oriented and creative and is especially recognized for her professional ability to clear complicated curative work which always results in a smooth closing.

When not working Mindee can almost always be found either spending time with her three children, and spending time with family.
512-330-4209 (C)

512-330-4180
Round Rock
Ryan Rogers
Escrow Officer
Phone512-330-4180
LocationRound Rock
Ryan Rogers

Escrow Officer

512-330-4180
Round Rock
Sarah McCallay
VP, Escrow Officer
Phone512-382-9808
LocationWestlake
Sarah McCallay

VP, Escrow Officer

Westlake

As a veteran of eighteen years in the title industry, Sarah is known as a great communicator. She is recognized for her ability to put her clients at ease and diffuse even the most stressful of situations. Sarah tailors her service to the needs of her client and works equally well with Realtors, Buyers or Sellers. Her strong suites are her calm and professional demeanor and the care she takes to provide the best possible service in every transaction.

Sarah grew up in Wilmington, NC and moved to Austin, Texas in 1998. She enjoys spending quality time outdoors with her daughter and husband either hiking, traveling or visiting parks and farmer’s markets. Exercise is also an extremely important part of Sarah’s regular routine.
1-844-896-2177 (F)

512-382-9808
Westlake
Kelsey Buell
Escrow Officer
Phone512-216-6340
LocationSan Marcos, Wimberley
Kelsey Buell

Escrow Officer

512-216-6340
San Marcos, Wimberley
Christy Wooten
Escrow Officer
Phone830-637-2044
LocationHorseshoe Bay
Christy Wooten

Escrow Officer

830-637-2044
Horseshoe Bay
Becky Van Westen
Escrow Officer
Phone512-640-8130
LocationRound Rock Downtown
Becky Van Westen

Escrow Officer

512-640-8130
Round Rock Downtown
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