With over 35 years in the title industry, Dawn Neill is an outstanding senior escrow officer who is recognized for her extensive knowledge and professional expertise. Dawn began her career with Chicago Title/American Title where she served for over 22 years. She joined Capital Title eight years ago and serves as Senior Vice President.
As a native Texan, Dawn has an in-depth understanding of Texas title law. She specializes in both commercial, as well as residential transactions and is highly respected for her quality service, attention to detail and professionalism.
Jaqui has over 43 years of experience in Title Insurance in both residential and commercial transactions and has been with Capital Title of over 29 years. She has received two Star Awards for “Title Industry Professional of the Year” as well as the “Affiliate of the Year” award from Women's Council of Realtors.
Jaqui is a Texas gal born and raised in Dallas and takes great pride in her relationships with her customers and being available to them at any time she is needed. She is known for her perfectionist’s attitude for top notch customer service, attention to detail and a “go the extra mile” attitude”. Her superior customer service and people skills ensure a calm and relaxed atmosphere at the closing table and throughout the entire process.
Jaqui is often complimented on how smoothly her closings go and that they are a perfect balance of warmth, understanding, and a great sense of humor. She looks forward to helping you with your closing needs.
Vicki Hoodwin, Escrow Officer, has made her career in the title business. A native of east Texas, Vicki was introduced to title transaction work in her hometown of Emory, Texas. In 1981, she moved to Dallas and continued to develop her career in the title insurance industry. Vicki closes commercial and residential real estate transactions, but her primary focus is Realtor generated business. Her professionalism, attention to detail and excellent client communication have been keys to her success with buyers, sellers and real estate professionals.
Vicki lives in North Dallas and spends her free time participating in the activities of her three children and volunteering in her community. She volunteers as a counselor for a pregnancy crisis center as well as a mentor and leader of student groups within her church. She is a member of Prestonwood Baptist Church. Vicki strives for the highest personal integrity and strongly values honesty and fairness.
Helping others has been a common thread throughout her life and this thread runs through her business dealings as well. You can trust she will be in constant contact and provide personalized and professional service.
Joe has been in the title business for 30 plus years. He began his career in El Paso as a Runner and since that time has worked in all facets of the title industry, including Title Policy Writer, Title Examiner, Underwriting and Management. There isn’t a question he can’t answer, a solution that he won’t find, or a transaction for which he won’t “bend over backwards”. His patience, knowledge and high “customer service spirit” has made him the top producer for Capital Title.
Heather obtained her B.S. in Biomedical Science from Texas A&M University in 1998 and her J.D. from Texas Wesleyan University School of Law in 2005. She is licensed by the State Bar of Texas.
Heather’s career focus has been on residential and commercial real estate transactions. Her practice includes litigation where she conducted all stages of plaintiff’s litigation in premises liability, auto accident, and wrongful death claims, as well as depositions, mediations, hearings, trial settings, brief and motion writing.
In addition to her experience working at two previous title companies, Heather also worked for the U.S. Small Business Administration as an attorney and closer. There she processed federally guaranteed mortgages to assist individuals and businesses in disaster recovery following Hurricane Katrina. She has also worked with bankruptcy trustees to achieve court approval for entities and individuals seeking federal funding for disaster assistance, advised borrowers regarding loan closing procedures and terms and conditions of the contract, and conducted legal review of mortgage documents to determine their compliance with the contract.
Heather is an outstanding escrow officer who has the education, knowledge and experience to ensure a smooth closing on every transaction. She maintains offices at both the Park Cities and Southlake office but is available for closings at any Capital Title location.
Capital Title proudly welcomes veteran Escrow Officer, Kelly VanCompernolle to our Park Center team of title professionals.
Kelly has been in the industry since 1999 and is well-known for her outstanding customer service, sense of urgency, excellent communication skills, and the skills to orchestrate a smooth closing. Kelly entered the real estate industry at a mortgage company where an Attorney noticed her hard work and determination and convinced her to switch to title.
With experience in all types of closings, Refinances are really Kelly’s niche - especially VA refinances. She has extensive knowledge that also includes Home Equity and Reverse Mortgage Refinances. Kelly is proud of her ability to keep her clients and their customers well informed. She feels that each transaction is truly a unique adventure, and enjoys the satisfaction that comes with the challenge of clearing a transaction of obstacles to closing.
Kelly received a degree in Business Administration from Stephen F. Austin University. She is a passionate gardener and loves spending time with friends and family. Kelly is extremely compassionate and is always looking for ways to help others.
As the daughter of a custom home builder, Carri Holt acquired insider knowledge of the real estate industry from a very early age. She started working for her father on job sites in 1983 and literally learned the construction business from the ground up to the roof, as she mastered every aspect of construction, installation, and eventually even bidding on the jobs. Carri took so naturally to the business and demonstrated such a strong work ethic that after moving back to California, she eventually became a business owner herself doing installation of millwork and casework on custom homes, as well as remodels on restaurants and bars, courthouse and hospitals.
Carri was exposed to the title business when she entered the Texas job market here after moving to Texas in 2002. Starting from the front desk, Carri quickly mastered every step in the closing process and soon took on escrow officer responsibilities.
Today, with 23 years of construction industry experience plus over thirteen years in the title industry, Carri brings a unique understanding of the challenging demands facing her clients in today’s market. She expertly closes both residential and commercial transactions. In addition she is recognized in the industry for her expertise in handling Short Sales.
Carri’s attention to detail, “go the extra mile” attitude, and superior customer service ensure a calm and relaxed atmosphere at the closing table and throughout the entire process.
Carri’s customers have commented, “Carri is, in my opinion, by far the hardest working title agent in the industry . . . She is everything a mortgage or real estate professional could hope for in a title partner.” Carri looks forward to helping you with your closing needs.
Carri resides in Plano, Texas with her husband Keith, their two cats, and two dogs. She loves spending time with her grandchildren and is very committed to her church family.
Rachel Galindo, a native Texan who resides in Rowlett, has been in the title industry for fourteen years and specializes in closing Reverse Mortgages and HECM for Purchase. She regularly attends trainings and classes on Refinances and other topics to stay up to date on her craft.
Rachel has enjoyed a long-time partnership with Tracy McMahon, Capital Title’s Vice President of Operations. Clients find Rachel to be extremely professional, detail-oriented, and easy to work with. Rachel always puts forth that extra effort that clients appreciate and goes “above and beyond” to be available to her clients, even before and after usual business hours.
Rachel has many interests outside of the office but finds family gatherings, especially cook-outs with her children, to be her favorite.
Rachel’s attention to detail, “go the extra mile” attitude, and superior customer service ensure a calm and relaxed atmosphere at the closing table and throughout the entire process.
Alyssia has a diverse closing background with experience in everything from standard resale, multi-parcel residential, REO/Foreclosure, commercial, land development and refinances. Having started her career at age 18 working for a home builder, Alyssia has acquired extensive knowledge of all aspects of the title industry.
Alyssia is a dedicated professional who goes above and beyond to ensure that files are closed in any situation - from working late, working on holidays and weekends, to just making sure that the file status is continually communicated from contract to closing. Her loyal real estate agent clients especially appreciate her quick response to their requests for preliminary HUDs for new listing appointments. For all these reasons, customers find Alyssia very attentive and her prompt customer service, with attention to detail, is a trait that continues to earn their business.
Alyssia is active in the community with CCAR and The Frisco Chamber of Commerce. She is also a devoted mother to her young son, Alex. You may even recognize Alyssia as the former Ms. Collin County 1998.
Aimee Avery is an Escrow Officer in our Frisco office with over 25 years experience in the title industry. She works with realtors, lenders, investors, and builders and is best known for building great relationships, excellent customer service and her enthusiasm for helping others.
Aimee is a native Texan from Midlothian and attended college at East Texas State University in Commerce, Texas. She started in the title business in 1993 as a receptionist, and has worked her way around the industry since then. She finally found her love for closing 12 years ago.
Aimee is the proud mother of three children, Jake, Alexis and Kaly. In her spare time she enjoys watching sports, tropical vacations, live music, snuggling with her two Yorkies and most importantly - spending time with her family and friends.
Chris is a Dallas-Fort Worth native and currently resides in North Dallas. Chris started his career with the focus to migrate into the medical realm, to utilize his skills in advanced math and science studies. Being around Title Insurance all his life, Chris ultimately decided follow the lead of several close relatives, who have continuously held senior management positions across the industry. Having worked for major market competitors in his nearly 15 years of service in the Title Insurance Industry, Chris has chosen the Corporate Headquarters of Capital Title of Texas, LLC (Capital Title) as his professional platform.
Chris has an innate ability to deliver a high level of satisfaction as has been shown by his tremendous past success in the Title Insurance Industry. With incredibly early career accomplishments such as serving on the senior management team for a national title insurance service company, corporate compliance, loss mitigation & claims, he now oversees the daily operations of Corporate-Mitchell Region for Capital Title. His knowledge and experience is a valuable addition to Capital Title.
Chris is careful to ensure his unique skill set and knowledge is always made available to his clients, which attributes to an impeccable customer service satisfaction rating. He partially attributes his success to his ability to directly relate to every aspect of the title insurance industry. From his early years as an intern, to his more recent years in closing residential and major commercial multi-site pad development projects for various “Big Box” Retail and Technology chains, he has truly become the image of the next generation of Hybrid Title Insurance Professionals. Chris is truly well versed in both Residential and Commercial Real Estate Transactions!
Chris’ personality will engage you, his devotion will inspire you, and his knowledge of the real estate and title insurance industries will impress you! Chris is a licensed MCE instructor and holds an instructors license with the Texas Department of Insurance for CE hours.
Chris, in his volunteer efforts, has been involved in such organizations as March of Dimes Foundation, Habitat for Humanity, Susan G. Komen Foundation, Turtle Creek Association and MetroTex Young Professionals Network as their 2010 Director of Public Relations/Communications and the Frontiers of Flight Museum.
Barry has been practicing commercial real estate law since 1981 when he began his career with Locke, Purnell, Boren, Laney & Neely. He started out representing lenders making commercial loans for acquisition, development and construction. Later Barry represented developers of office buildings, shopping centers, apartments and condominiums. After working in-house for one of his clients, Barry established his own law practice to represent individuals and small businesses in real estate leasing and acquisitions. In 2016 Barry moved into the title insurance business in his hometown of Lubbock, but after a year he realized that he much preferred commercial sales, purchases and refinancing and returned to Dallas and Capital Title.
A true Texas native, Barry grew up in Lubbock, went to school in Austin, and has been in the Dallas area ever since. He received both his BBA degree (with highest honors) and his Doctor of Jurisprudence (with honors) from the University of Texas in Austin. He has been a member of the State Bar of Texas since 1981.
Barry is known for being responsive and persistent, as well as for his ability to analyze and cut through real estate legal issues to find solutions for his clients.
What Barry likes most about being an escrow officer is the cooperative effort that is required of all parties involved to get a transaction closed. He feels that his career in real estate law has given him the opportunity, “to meet a bunch of smart, nice people.”
When not working, Barry and his wife enjoy traveling to new places, especially historic sites, and music. Barry’s father had a chain of records stores in the 60s through the 80s and Barry worked there while he was in high school and college. He also enjoys playing golf.
Phil Hord has over twenty years of experience closing deals in the title business in both Texas and Tennessee. Phil is known for getting deals done regardless of how complex they may be and has closed thousands of commercial and residential transactions.
Phil grew up in Nashville, Tennessee and graduated with a Finance degree from the University of Tennessee in 1987. He graduated from the Nashville School of Law in 1992 and is a licensed attorney in Tennessee.
Phil began his career in the title business as an appraiser for the Davidson County Tax Assessor. He searched titles in the local courthouses around the middle Tennessee area while attending law school. This experience provided him with valuable fundamental knowledge about title work and helped him develop the skills and instincts necessary to become a great problem solver. Following law school, Phil worked as a sole practitioner and for Hallmark Title closing real estate transactions in the Nashville area before moving to Plano, Texas in 1997.
Since moving to Texas, Phil has worked for several title companies and has gained a wealth of knowledge from each experience. He believes Capital Title of Texas is positioned for limitless success and is the premier title company in the Dallas market. Phil is excited about being part of the Capital Title team and contributing to the company’s ongoing success.
Phil and his wife, Lynn, have been married for 21 years and are active members of Prestonwood Baptish Church. They have one son, Seth, who will attend Plano West this fall. Phil enjoys playing tennis and golf, and is a huge college football fan.
Charlotte brings more than fifteen years of title industry experience to Capital Title. Her dedication to providing the highest quality customer service has been the cornerstone of her career. She believes that communication with her clients will make for a smooth and enjoyable closing. Her greatest pleasure is to see the smile on her clients’ faces when they achieve the “American Dream” of home ownership.
Charlotte resides in Grapevine with her family. She enjoys reading, cooking and spending time with family and friends.
Joanna is a respected title industry veteran with almost 40 years of experience in Fort Worth. She specializes in closing and underwriting commercial accounts with expertise in all aspects of commercial real estate transactions. She possesses an astute knowledge of the most delicate closings, including REO, corporate bankruptcies, mergers and acquisitions, national acount work-outs and multi-site/multi-state transactions.
Joanna has been recognized with numerous prestigious awards that include: Region 2 “Outstanding Young Title Person” by the Texas Land Title Association (TLTA) and the Life Time Achievement Award from CREW Fort Worth (Commercial Real Estate Women). She is also a two-time President of CREW Fort Worth and a two-time President of the Executive Women’s Golf Association (now known as the LPGA Amateur Golf Association).
A true native of both Texas and Rockwall County, Jade graduated from Rockwall High School in 2001 and has been working in the title industry since 2007. This knowledge of the area and the people gives Jade a distinct advantage as an escrow officer in Rockwall.
An experienced and knowledgeable title professional, Jade has successfully handled hundreds of residential and commercial closings during her career. Jade likes people and enjoys developing genuine personal relationships with her clients, treating them like a friend - not a customer. Her clients appreciate how she helps make the whole closing process fun and stress-free and her willingness to do whatever it takes to guide them through the process.
Jade currently lives in Royse City with her six-year-old son and is an active member of the Lakeshore Church in Rockwall.
Michelle Zachary has rejoined the Shaddock family of companies under Capital Title as a seasoned Escrow Officer, bringing with her title insurance & escrow closing knowledge and experience. She also brings expertise in specialized areas such as commercial closing, developer/builder sales & acquisitions, construction lending, mortgage lien note sales & exchanges, short-sale & pre-foreclosure resale transactions and reverse mortgage refinances.
As a proud member of the Texas title insurance industry serving the Dallas-area real estate community, Michelle understands that much like her lender and realtor friends, the quality of customer service provided will be directly reflected in the number of referrals received from valued clients. Their success is her success…and likewise in kind!
After briefly pursuing her family’s wish of an education and career in medicine, Michelle found her way into the title industry in 2000, where she has happily remained ever since. “This may sound a little corny, but I really love what I do for a living! Every day I have the opportunity to be a part of families living the American Dream of home ownership…it is an amazing experience which I feel truly blessed to be a part.”
Michelle’s prior management experience in the title industry goes beyond closing real estate transactions to include employee training & management, writing and presenting title education seminars for realtors & lenders, new agent “mock closing” seminars, audit review & compliance and event planning & coordination.
Originally hailing from the Midwest, Michelle Zachary is an Advanced/Honor Program graduate of The Colony High School in The Colony, Texas. Michelle is an active church member and resides in Plano with her husband and young son. She enjoys reading, yoga and spending time with friends & family.
Diane is a true veteran in the title industry having begun her career more than 35 years ago. Her last 18 years have been spent in North Dallas acting as Manager and Escrow Officer for a Residential and Commercial Closing Office where her services are in demand from Top Producers, Custom Builders, Volume Builders and Lenders on transactions from $150,000 to $10,000,000.
Diane’s Commercial Closing experience includes Multifamily Developments, Industrial, Hospitals, Medical Long Term Care Facilities, Retail Shopping Centers and Ranches on transactions from $3,000,000 to $120,000,000 located locally and nationwide.
Diane brings her wealth of knowledge and experience to Capital Title where her customers appreciate her professional service, attention to detail and ability to anticipate and eliminate all obstacles, resulting in a smooth and enjoyable closing for all parties.
Diane finds her 35 years of experience in the Title insurance industry to have been very rewarding and that it has brought her numerous friends. She is proud that, during those years, she has earned a reputation as a respected and trusted professional who is deemed worthy of the public’s trust.
Raised in Dallas, Robert attended both Jesuit College Preparatory and Hillcrest High School before earning his Bachelors of Fine Arts in Journalism from the University of Arkansas.
Robert began his career in real estate in 2003 as a commercial real estate broker with Marcus and Millichap. In 2008, Robert moved to Hexter-Fair Title Company where he was a commercial and residential sales manager before getting his escrow officer’s license and joining his father, Bob Blanshard, as a commercial escrow officer.
An amateur photographer, Robert’s photographic eye is focused on racing, but he is known to shoot the occasional baptism, rehearsal dinner, and sunset overlooking the Dallas Arboretum. With dozens of races under his belt at racetracks such as Circuit Gilles Villeneuve, Road Atlanta, and Circuit of the Americas, Robert has been blessed to have attended the prestigious 24 Hours of Le Mans three times in the last five years.
As a recent addition to Capital Title of Texas, Robert is excited about the new possibilities as well as the potential to grow his business while continuing to offer his current clients the same exceptional support and service they’ve come to expect. It’s not something everyone gets to do: go to work every day with your father, and love what you’re doing.
For over 37 years, Bob Blanshard has been working in the title insurance industry, closing commercial real estate transactions. “I really am lucky to be in a profession that I truly enjoy” says Bob. “Sadly, I know many people who are not happy in their profession, and I recognize that I am one of the fortunate few who is.”
Bob grew up in northeast Arkansas, and, after receiving his Bachelor of Science in Business Administration from the University of Arkansas, he served as an instructor pilot for four years while on active duty in the U.S. Air Force. Upon his discharge from active duty, he joined the Arkansas Air National Guard and returned to the University obtaining his law degree while working full time as a mortgage loan officer.
Bob’s first job in the title insurance industry was working as an examiner for a national title insurance underwriter. His business acumen was recognized and thus began his career closing commercial transactions. He enjoys the work leading up to a real estate closing and is happiest when he is able to provide the best service for his clients. As a military pilot for 28 years, he likes to find that “smooth air” ensuring that the closings have no surprises and everyone walks away satisfied.
After his five years of active duty service in the Air Force, Bob flew in the Air National Guard with pride and distinction for another 23 years. He served in both Desert Shield and Desert Storm where he was awarded the Bronze Star Medal. When not working he enjoys playing golf and traveling with his wife, MaryCook.
A proven industry leader coupled with a long standing commitment of exemplary service, Bob is a new and welcome member of the Capital Title of Texas family serving as an Executive Vice President and Escrow Officer. Bob continues to look for additional business opportunities while striving to offer only the best to his clients and customers.