Business Development

Meet Our Leadership Team

Austin Area Business Development

Margie Burciaga
Business Development
Phone512-750-4908
Margie Burciaga

Business Development

512-750-4908
Shauna Goodwin
Business Development
Phone512-627-4822
Shauna Goodwin

Business Development

Shauna launched her title career in 1997 as a receptionist and has since advanced through roles such as escrow assistant, funder, closer, and now business development. Her exceptional communication and interpersonal skills, combined with a strong commitment to professionalism and teamwork, ensure a seamless and successful escrow process for her clients. Shauna excels in building and nurturing positive client relationships, consistently delivering high-quality results.

Her expertise covers resales, refinances, and commercial transactions, all of which she enjoys and continually seeks to deepen her knowledge about. Shauna is dedicated to fostering long-lasting client relationships and providing comprehensive support throughout each transaction.

Originally from Galveston County, Texas, Shauna has called the Austin area home for the past sixteen years, with her heart firmly anchored in Liberty Hill - a small Texas town where she feels most grounded. She is a proud wife to a dedicated law enforcement officer, and together they have two amazing children who keep them actively engaged.

Outside of work, Shauna treasures spending time with her family and friends, creating lasting memories with loved ones both near and far. When she's not cheering on her son at football and lacrosse games—Go Panthers!—she enjoys traveling and exploring new places. Shauna is also an enthusiastic supporter of the Texas A&M Aggies - Gig 'em!

512-627-4822
Tommy Holmes
Senior VP, Commercial Business Development
Phone512-970-6663
Tommy Holmes

Senior VP, Commercial Business Development

Tommy didn’t start out in real estate.  He used to own a chain of dry cleaners and laundries in the Austin area.  In those days he cut his own radio and TV commercials and was widely recognized through his advertising.  In 1973 Tommy sold his interest in this business to go into residential real estate.  Because his name and face were known from being on TV, he was very successful.  He was a builder, broker, and lender, and also worked onsite for David Weekley Homes before he decided to go into the title industry in 2000.

Tommy worked for a few other title companies before joining Capital Title in 2012.  He has worked from the Capital Title - Austin Northwest office ever since then.

Tommy loves people and they know that he cares about them.  It thrills him to help them succeed in every aspect of their lives.  He is super-organized and when he puts on events, people appreciate the order of the event and that it always goes smoothly.  If he can’t bring “value” then he just doesn’t do things.

Tommy was born in Green Bay, Wisconsin where he modestly says that his only claim to fame came as a player in Junior Legion Baseball (ages 16-18) where he was the Outstanding Player in the state of Wisconsin.  After graduation from high school, Tommy moved to the Texas Rio Grande Valley where he attended Pan American College (now UT Rio Grande) for two years before heading up to Austin to finish at UT with a Business degree in Personnel Management (what is now Human Resources).

Passionate about helping people get where they want to go, Tommy has generously mentored co-workers, clients, and potential clients and always shares what has been successful for him.  He doesn’t tell them that they should do something because he did, he just lets them pick his brain.  Just being able to help people excites Tommy to no end because he loves it so much.

Tommy’s other passion is playing golf.  He takes a lot of clients to play golf and a lot of his business comes from golfers.  So, if you need to find Tommy, look for him at the golf course.

With over twenty years in the title industry and 50 years in real estate, Tommy loves working for Capital Title and thoroughly enjoys the sixteen wonderful women that comprise the escrow team in the Austin Northwest office.

Terry Jackson
Senior Account Executive
Phone512-923-7435
Terry Jackson

Senior Account Executive

Terry is a fifth generation Austinite. He attended Westlake High School and McClennon Community College in 1983. At McClennon he played golf and his team won the National Junior College Champions. He then played golf for Texas Tech University from 1984-1987 and was named team captain in 1987. He graduated from Texas Tech in 1987 with a BBA in Marketing.

His sales career started in 1990 when he started selling property insurance. He then sold credit reports for thirteen years and then in 1997 Terry began his career in the title business.

The best part of Terry’s job is dealing with his clients and working with his co-workers. He enjoys that there are new challenges everyday and those challenges bring opportunities to succeed. It gives him great pleasure to help his clients help their clients be successful.

Terry is married to and has three wonderful children ages 10,15 and 19. He has enjoyed watching them play junior, high school and college sports. He has also coached youth baseball for fourteen years and was a great time to spend more time with his family. In his spare time he loves to hunt, fish and play golf. He has chaired the Texas Tech University Austin Alumni golf tournament for several years and also has helped with the AMBA golf tournament.

Marley Ketchum
Business Development
Phone512-627-0850
Marley Ketchum

Business Development

512-627-0850
Julie Kuntz
Business Development
Phone512-619-5746
Julie Kuntz

Business Development

Born and raised in Dayton, Ohio, Julie began her sales career shortly after graduation from The Ohio State University. Naturally competitive and driven to be the best, Julie built a very successful business while working for several pharmaceutical companies during a 24-year span, but by 2007 she was ready to explore a new challenge and acquired her real estate license. It was in 2014 that Julie then decided to utilize the abundance of sales and real estate knowledge that she had gained and transition into title insurance. With a passion for success, she quickly grew her business into one of the top territories in the Austin area.

Clients comment that Julie always follows through, is attentive to their needs and is professional, respectful and positive. They appreciate that she has had experience as a Realtor® and understands what they deal with on a daily basis. Julie keeps abreast of industry changes and continually educates them on new tools that can bring value to their business. The Luxury market is where Julie really shines, and she delivers the kind of service high-end buyers and sellers expect.

Julie loves the outdoors, travel and spending time with friends and family. She enjoys football and cheers for the Ohio State Buckeyes and the Baylor Bears, along with her two children who attended college there. Julie likes to check out the latest wineries and explore the beauty of the Texas Hill country. She is devoted to her community and donates her time and contributes to Foundation Communities and the Central Texas Food Bank, among many others.

512-619-5746
Kerstin Lee
Business Development Representative
Phone512-755-1613
Kerstin Lee

Business Development Representative

Kerstin’s passion for people and willingness to help makes her the perfect choice to assist you with your business in today’s Real Estate industry. As a Texas Native with roots stretching from Waco to the border town of McAllen, Kerstin understand the uniqueness of the community and how to market its many benefits. She is a business development representative that really cares about your satisfaction.

512-755-1613
Cindy Mokry
VP Sales Operations
Phone512-222-0222
Cindy Mokry

VP Sales Operations


Cindy Mokry is a seasoned professional with over 15 years of experience in the title industry. Hailing from a small town of Paducah, Texas, and a graduate of Texas Tech, Cindy holds true to her small town values and roots, which infuse her work with integrity, honesty, and a strong sense of community.

Cindy is currently serving as the Vice President of Sales Operations for Austin and San Antonio at Capital Title of Texas. With her extensive expertise in not only the title business but also in real estate, Cindy brings a comprehensive understanding of the intricacies of the industry to her role. She leverages her deep knowledge of real estate transactions to provide invaluable guidance and support to her clients, helping them navigate the complexities of the process with confidence and ease.

In her free time, Cindy enjoys spending time outdoors with her family, traveling, and exploring the vibrant culture and culinary scene of Austin and San Antonio.

512-222-0222
Janea Merriewether
Business Development
Phone512-330-4180
Janea Merriewether

Business Development

512-330-4180
Lee Ann Ray
Senior Sales Executive & Growth Specialist
Phone512-994-9080
Lee Ann Ray

Senior Sales Executive & Growth Specialist

512-994-9080
Lorena Zuniga
Business Development
Phone512-769-6779
Lorena Zuniga

Business Development

512-769-6779