Regional Leadership

Bill Shaddock, is the owner and CEO of the Bill Shaddock Family of Companies and is a leading figure in the North Texas business community. He earned his BBA in Finance at TCU, his MBA in Real Estate at SMU and went on to earn his JD from Baylor Law School. He subsequently joined a downtown Dallas law firm. Shaddock left the practice of law in 1983, to team with his brother, Peter, in the real estate business. Together they started Shaddock Development Co, which is now one of the most prolific real estate businesses in North Texas.

Bill remains an active partner in Shaddock Development Co. along with his brother Peter and sons, William and Andrew. Additionally, Bill is an accomplished entrepreneur, having founded a collection of businesses known as The Bill Shaddock Family of Companies. These include Capital Title of Texas (the Largest Independent Title Company in the United States), Shaddock National Title Holdings (collection of title companies across the United States), First National Title Insurance Co. (the 9th Largest Title Underwriter in the United States) and Willow Bend Mortgage Company.

Shaddock’s many professional and personal accomplishments include business and humanitarian recognition and awards for exemplary best-practices and selfless work effort in the Dallas community and at his alma maters. Bill is also a dedicated family man, taking great joy in spending time with his wife, three children and 4 beautiful granddaughters.

Tracy McMahon “Tracy” grew up in Independence, Missouri. After completing her Bachelors in Science from Central Missouri State University in Warrensburg, Tracy took a position with Delhi Gas Pipeline (Delhi) in Dallas with a company she had interned with the prior summer. She was a member of Delhi’s Regulatory Department working with DOT, OSHA, RRC, EPA compliance as well as Phase 1 and 2 Environmental Assessments and Eminent Domain matters. Tracy worked full-time while attending law school. She graduated from Texas Wesleyan School of Law, now known as Texas A&M School of Law, December 1991 and passed the State Bar of Texas in May 1992.

Tracy and her two children, Bailey and Drew, live in Frisco, Texas. Tracy was a fee attorney for American Title Company, later known as LandAmerica American Title, from 1998 until 2008 when she moved her fee relationship to Capital Title of Texas, LLC. Tracy was seeking a variety of underwriting options, broad county coverage and little interference from “corporate.” Tracy began closing transactions in 1998. Her business consisted of a wide variety of commercial, new construction, residential resale, and loan transactions.

Bill Shaddock asked Tracy to begin running Operations for Capital Title beginning October 2011. She is the Chief Operations Officer (“COO”) for Capital Title and a partner in Shaddock Law & Associates. While she has been with Capital Title, the company has grown from 24 to over 100 offices which cumulatively close approximately 35,000 transactions per year. She has restructured or fully created new support departments and positions to maximize the core operations support for the Company. Under Tracy’s leadership, Capital Title has grown to include the addition of arguably the best Policy Department in the State of Texas, and maybe in the industry. Capital Title has also experienced significant growth in the Escrow Accounting Department, which is as strong as anyone’s and is continuing to improve processes. Tracy has developed legal support, with the addition of attorneys in key support roles, for the Capital Title staff, as well as their clients and customers. She has worked with Title Operations to help build a 34 licensed county plant that turns 200+ orders daily. Tracy provides legal support and closer support personally to the staff of Capital Title.

Tracy seeks practical application and business-sense decisions, considering risk assessment and underwriting positions on specific transactions. Her gift is in problem-solving, which pairs perfectly with her goal to get her closers to the closing table. She has the resources in place to provide the greatest amount of support to closers, new and existing.

Tracy is a TREC CE Certified Instructor, serves as a Trustee on the TLTA PAC Board, is a member of the TLTA Regulatory Committee, a licensed escrow officer with the Department of Insurance, and a licensed attorney with the State Bar of Texas.

Victoria is a graduate of the University of Alabama and earned her Juris Doctorate from the Baylor University School of Law.

Prior to joining Capital Title, Victoria was the Leadership Associate for Associate Dean Leah Jackson Teague at Baylor Law School.

A lifelong Texan, Victoria has always had a passion for people and real estate. As Texas Real Estate Commission Instructor, Victoria regularly teaches continuing education classes to realtors across the state.

When not in the office, Victoria enjoys keeping up with Texas politics, watching college football, and spending time outdoors, hunting or fishing.

Westlake

Shelley Hill has been involved in the title industry for over thirty years, having started in 1977 after attending Stephen F. Austin State University. She specializes in both residential and commercial transactions.

Shelley’s clients appreciate her outgoing nature, her professionalism, and her prompt and efficient response to their needs. She understands the importance of helping everyone make the best impression possible.

Shelley is extremely interested and involved in her community, serving as a Director on the Board of the Dripping Springs Chamber of Commerce for five years and on the Board of the Dr. Pound Pioneer Farmstead Museum for three years, where she chaired their fundraising gala and helped it to achieve the most successful fundraising effort in more than six years.

When not closing transactions Shelley and her husband love spending time at their Hill Country home enjoying the beautiful view and entertaining. She also enjoys spending time with her son and his family, traveling and bicycling.

Cindy Mokry is a seasoned professional with over 15 years of experience in the title industry. Hailing from a small town of Paducah, Texas, and a graduate of Texas Tech, Cindy holds true to her small town values and roots, which infuse her work with integrity, honesty, and a strong sense of community.

Cindy is currently serving as the Vice President of Sales Operations for Austin and San Antonio at Capital Title of Texas. With her extensive expertise in not only the title business but also in real estate, Cindy brings a comprehensive understanding of the intricacies of the industry to her role. She leverages her deep knowledge of real estate transactions to provide invaluable guidance and support to her clients, helping them navigate the complexities of the process with confidence and ease.

In her free time, Cindy enjoys spending time outdoors with her family, traveling, and exploring the vibrant culture and culinary scene of Austin and San Antonio.

Kristy Santelia is the Texas Director of Escrow and Operations and President of the Austin and San Antonio Regions for Capital Title of Texas. She has over 20 years’ experience in the title industry with a diverse background and training in all areas of title insurance including examination, escrow, and operations. She is committed to providing exceptional service through a solution-oriented approach to facilitate even the most complex transactions.

Kristy is a proud veteran of the United States Air Force, and she credits her leadership style to skills developed while serving. The Air Force core values are guiding principles for her today – integrity first, service before self and excellence in all we do. Kristy is a servant leader, and her passion is creating a professional environment conducive to both personal and professional growth for all team members.

Kristy earned her Bachelor of Science in Business and Master of Business Administration from Bellevue University. A lifelong learner, she continues to study business and technology and is always searching for a better way to serve her team and their customers.

Kristy is a native Houstonian and has been an active member in the Texas Land Title Association for many years. She currently serves on the Land Title School Executive Committee and the Certification Committee. Additionally, she is a member of the FBI Citizens Academy Alumni Association, a member of InfraGard and serves her community through volunteering with Team Rubicon and the Houston Livestock Show and Rodeo.