Company
Leadership

Meet our Corporate Leaders.

Company Leadership

Bill Shaddock
Owner & Chief Executive Officer
Phone214-232-9252
Bill Shaddock

Owner & Chief Executive Officer

Bill Shaddock is the founding partner of the Shaddock Law Firm, and is an attorney admitted to practice law since 1977. He received his B.B.A. in Finance from Texas Christian University in 1973, and his M.B.A. in Real Estate from Southern Methodist University in 1974. Mr. Shaddock then went on to earn his J.D. from Baylor University School of Law, during which time he attended a Summer Law Study Program at Oxford University, in Oxford, England, and completed a clerkship at the U.S. Securities & Exchange Commission.

Mr. Shaddock began his legal career in 1977 with the law firm of Turner, Hitchins, Webb, McInernery, Hartnett & Strother where he focused on business-related trials, general corporate work and real estate transactions until 1983.

Over the next two and a half decades, Mr. Shaddock concentrated on real estate development and settlement services, creating the largest Fee Title Network in the State of Texas from 1987 to 2006, and ultimately building a real estate empire that includes Shaddock Development Company (most notable developments: Willow Bend and Stonebriar), Capital Title of Texas (The Largest Independent Title Company in the United States), Willow Bend Mortgage Company (Top 15 Largest Metroplex Mortgage Lenders: Dallas Business Journal 2001-2007), the Shaddock Law Firm (specializing in the preparation of legal documents for title and residential mortgage lenders), and most recently First National Title Insurance Company (The 9th Largest Title Insurance Underwriter in the United States).

In addition to his professional accomplishments, Mr. Shaddock has earned numerous business and humanitarian awards, for both his business acumen and selfless work for the Dallas community as well as his alma maters.

214-232-9252
Tracy McMahon
Chief Operations Officer
Phone817-988-9008
Tracy McMahon

Chief Operations Officer

Tracy McMahon “Tracy” grew up in Independence, Missouri. After completing her Bachelors in Science from Central Missouri State University in Warrensburg, Tracy took a position with Delhi Gas Pipeline (Delhi) in Dallas with a company she had interned with the prior summer. She was a member of Delhi’s Regulatory Department working with DOT, OSHA, RRC, EPA compliance as well as Phase 1 and 2 Environmental Assessments and Eminent Domain matters. Tracy worked full-time while attending law school. She graduated from Texas Wesleyan School of Law, now known as Texas A&M School of Law, December 1991 and passed the State Bar of Texas in May 1992.

Tracy and her two children, Bailey and Drew, live in Frisco, Texas. Tracy was a fee attorney for American Title Company, later known as LandAmerica American Title, from 1998 until 2008 when she moved her fee relationship to Capital Title of Texas, LLC. Tracy was seeking a variety of underwriting options, broad county coverage and little interference from “corporate.” Tracy began closing transactions in 1998. Her business consisted of a wide variety of commercial, new construction, residential resale, and loan transactions.

Bill Shaddock asked Tracy to begin running Operations for Capital Title beginning October 2011. She is the Chief Operations Officer (“COO”) for Capital Title and a partner in Shaddock Law & Associates. While she has been with Capital Title, the company has grown from 24 to over 100 offices which cumulatively close approximately 35,000 transactions per year. She has restructured or fully created new support departments and positions to maximize the core operations support for the Company. Under Tracy’s leadership, Capital Title has grown to include the addition of arguably the best Policy Department in the State of Texas, and maybe in the industry. Capital Title has also experienced significant growth in the Escrow Accounting Department, which is as strong as anyone’s and is continuing to improve processes. Tracy has developed legal support, with the addition of attorneys in key support roles, for the Capital Title staff, as well as their clients and customers. She has worked with Title Operations to help build a 34 licensed county plant that turns 200+ orders daily. Tracy provides legal support and closer support personally to the staff of Capital Title.

Tracy seeks practical application and business-sense decisions, considering risk assessment and underwriting positions on specific transactions. Her gift is in problem-solving, which pairs perfectly with her goal to get her closers to the closing table. She has the resources in place to provide the greatest amount of support to closers, new and existing.

Tracy is a TREC CE Certified Instructor, serves as a Trustee on the TLTA PAC Board, is a member of the TLTA Regulatory Committee, a licensed escrow officer with the Department of Insurance, and a licensed attorney with the State Bar of Texas.

817-988-9008
Kevin Clark
President (Houston)
Phone281-384-7114
Kevin Clark

President (Houston)

When Kevin started his career at Capital Title, he was the only employee in the Houston region, and now it boasts over 240 employees. Through his hard work some amazing opportunities have come his way, and Kevin always say’s “Capital Title has become what it is today because of the amazing employees with whom he has been so blessed to surround himself. The employees and our family culture are the things that set us apart from any other title company, as it’s all about them”. Our moral compass here at Capital Title is God/Family/Work, and when you put them in that order you will always be on the right track. Kevin has succeeded in advancing business throughout our Houston offices and has accomplished opening all the offices listed below in just 7 short years:

Kingwood
Atascocita
East Houston
The Woodlands
West Woodlands
Post Oak
Champions
Sugar Land
Magnolia
Cypress
Memorial
Spring
Clear Lake
Katy
Lake Jackson
Beaumont

Our most recent office acquisition is in Orange TX.

Kevin has been a Houston/Kingwood resident for the past 35 years, calling Kingwood home for over 20 years. He was born in Beaumont, Texas and raised in Lafayette, Louisiana. He then traveled the United States with his parents who are in the ministry.

Kevin tries his best to have a healthy balance between family & work. In addition to spending time with his three beautiful children, McKenzie, Hunter and London, he is an avid outdoorsman. He enjoys playing baseball, football, water skiing, fishing and hunting.

281-384-7114
Patrick McMillan
Chief Financial Officer
Phone972-682-2700
Patrick McMillan

Chief Financial Officer

972-682-2700
Dawn Neill
Senior VP, Agency Operations/Commercial Escrow Officer
Phone972-682-2700
LocationNorth Dallas Commercial
Dawn Neill

Senior VP, Agency Operations/Commercial Escrow Officer

With over 35 years in the title industry, Dawn Neill is an outstanding senior escrow officer who is recognized for her extensive knowledge and professional expertise. Dawn began her career with Chicago Title/American Title where she served for over 22 years. She joined Capital Title eight years ago and serves as Senior Vice President.

As a native Texan, Dawn has an in-depth understanding of Texas title law. She specializes in both commercial, as well as residential transactions and is highly respected for her quality service, attention to detail and professionalism.

972-682-2700
North Dallas Commercial
Kristy Santelia
President of Operations & Escrow - Houston & Golden Triangle
Phone713-562-6180
Kristy Santelia

President of Operations & Escrow - Houston & Golden Triangle

Kristy has worked in the title industry since 2002 and has served as Division President of North American Title, and Regional President for Lennar Title.

She comes from a background that includes training in all areas of title insurance, including Examination, Escrow, and Operations.

Kristy's 19 years of experience was predominantly in Escrow and Operations Leadership.

Her knowledge and experience, along with her servant leadership mentality, will be a great asset to Capital Title!

713-562-6180
Russ Conner
Chief Title Officer
Phone972-682-2700
Russ Conner

Chief Title Officer

972-682-2700
Betty Wright
Senior Vice President, Marketing Communications
Phone972-682-2700
Betty Wright

Senior Vice President, Marketing Communications

972-682-2700
Karen J. Hernandez
Operations Manager
Phone210-294-0093
Karen J. Hernandez

Operations Manager

Originally from San Antonio, Karen began her real estate career in home insurance. It was when she and her husband relocated to the Dallas area in 2005, to work as a Scheduling Manager for a settlement company, that she first began to take an interest in the title industry.

From there Karen moved into managing a Disbursement Team. She later became a national closer, and then, when the opportunity arose, she moved into management. She loved interacting with the employees as she helped to train and mentor them. She saw herself as their “cheerleader”, serving the team by ensuring that they performed to their best potential so that they would all reach their professional goals.

Karen exudes a spirited energy that empowers employees to speak freely and honestly. She loves training, mentoring, and collaborating with individuals, as well as teams, to show them how to unify and work together to achieve, not only their common goal, but also their individual professional goals. Karen is recognized for her candor and her willingness to step in and get her hands dirty whenever needed. She provides feedback easily and without hesitation, allowing for quick resolutions to any issues or situations. She delights in learning new things and continues to increase her knowledge with every experience.

When not working, Karen enjoys spending time with her children doing whatever she can do with them before they get too big and “too cool” for Mom. They go biking, swimming or just shopping in the Target toy section. She supports her daughter in volleyball and is considering coaching.

At times Karen can be quiet and seem shy but once she’s comfortable she is extremely personable. She talks fast so pay attention or you may have to ask her to slow down. She loves to chat about anything and everything and can be quite the jokester!

Brittany Pierce
Vice President of Escrow (DFW Region)
Phone682-553-3158
Brittany Pierce

Vice President of Escrow (DFW Region)

682-553-3158
Shelley Hill
President of Escrow - Austin Region
Phone512-382-9808
LocationWestlake
Shelley Hill

President of Escrow - Austin Region

Westlake

Shelley Hill has been involved in the title industry for over thirty years, having started in 1977 after attending Stephen F. Austin State University. She specializes in both residential and commercial transactions.

Shelley’s clients appreciate her outgoing nature, her professionalism, and her prompt and efficient response to their needs. She understands the importance of helping everyone make the best impression possible.

Shelley is extremely interested and involved in her community, serving as a Director on the Board of the Dripping Springs Chamber of Commerce for five years and on the Board of the Dr. Pound Pioneer Farmstead Museum for three years, where she chaired their fundraising gala and helped it to achieve the most successful fundraising effort in more than six years.

When not closing transactions Shelley and her husband love spending time at their Hill Country home enjoying the beautiful view and entertaining. She also enjoys spending time with her son and his family, traveling and bicycling.

512-382-9808
Westlake
Kenneth Marks
Director of Title Operations
Phone214-675-9875
Kenneth Marks

Director of Title Operations

Ken is a native Texan and a 20-year title industry veteran. He has worked the title side of the business, leading title plants, for the majority of his career and understands the process from start to finish. He has seen ample transactions over the years and has gained the knowledge and experience necessary to solve even the most complex of title issues.

Systems Administration and Integration. Compliance and Underwriting are chief among Ken's strong points. He looks forward to working with new clients and establishing workflows based on their processes.

Ken is most passionate about his contributions when assisting Closers, Realtors, Borrowers, Buyers, and Sellers to overcome obstacles and get deals done!

Tracey Monts Curtis
Senior VP, Business Development (Dallas-Fort Worth)
Phone817-793-0678
Tracey Monts Curtis

Senior VP, Business Development (Dallas-Fort Worth)


Nicholas Trader
Facilities Coordinator
Phone972-682-2700
Nicholas Trader

Facilities Coordinator

972-682-2700